Cheyanne Ackerson
So 2020 wasn't a complete dumpster fire after all...
Updated: Jul 29, 2022
2020 was a year we will never forget. Of course, it came with challenges and its fair share of twists and turns, but we are SO proud of how we showed up and what we were able to accomplish - not just for us as an organization, but for our community and everyone we work with.
We supported our clients through some trying times and became more connected as a team despite going through a full year without hugging one another (we miss hugs!!). We hit some lows, but also hit some of our highest highs, and can confidently say this was Marr Media Group’s biggest year yet.
But...most importantly, we came out of 2020 stronger, more resilient, and ready to tackle this new year with an open mind and heart.
Join us for a trip down memory lane...
January

We implemented and launched the EOS Process (and wow has it ever been successful)
Updated our values to include #WeGiveADamn
Documented all of our processes
February

Expanded our partner network to include 30 brilliant businesses who help leads and clients when we can’t
March
We sponsored our very first event and saw our logo right next to the Fairmont!
Sent Michele Romanow a custom Marr Media Group jacket (photo!)
COVID hit and we supported our clients as their businesses shifted
April
Hosted a co-branded webinar with Shop and Shout on How to Survive during COVID

Released resources to help businesses struggling during COVID, such as this blog
We launched free product photography as an initiative to give back to small businesses
May
Hosted a free course on how to build a social media strategy in 5 days
Celebrated the most successful paid campaigns we have ever run
Started measuring our client satisfaction scores and whoa - they were impressive! (if we do say so ourselves)
June

Our business was growing so we hired a new team member
Launched #FunMoney where each month, one person gets $100 to spend however they like, so long as it’s fun
July
Our company turned SIX
Moved to a new social media software that provides so many benefits and features for us and our clients (we love Loomly!)
Started using Monday.com to keep us even more organized and efficient (especially as a virtual team!)
August
Closed out one of our busiest months of the year and stopped accepting new clients until October 2020
Launched product photography packages

September

Launched our white label program where agencies can plug our service offerings into theirs to provide even more value back to their clients
We hosted our first virtual retreat
We doubled Instagram followers for one lucky client with a single giveaway
October
Co-hosted a webinar with our partners at Conscious Commerce

Closed out our fiscal year end with even better revenue numbers that we expected!
We ran event social for the Girl Power Hour event, which is a cause near and dear to your hearts
November
Worked event social for Futurist Conference 2020 - all virtual of course!
Started working with the State of New Hampshire on a really important health-related campaign - honoured to be a part of it
Stopped accepting new clients until Feb 2021 - we were just too full!

December

We hired THREE new team members!
We hosted a webinar on “5 tips on getting social as a businesses and how you can elevate your current efforts”
Signed 5 new clients - the most ever in a single month! (One was our biggest deal yet, by more than double)
Ran some super successful holiday campaigns for our clients
Paid out our first bonuses ever (new program) that everyone received just before Christmas!

So, as you can see 2020 wasn't a complete disaster and we are beyond grateful for our community.
We just wanted to say THANK YOU. Thank you to all of our Marr Media supporters: our clients, partners, friends, family, and our social media community. We could not do what we do without you.
As we close out the first month of the year, we are inspired, excited, invigorated, and so beyond ready to take the rest of 2021 by storm!