Join The Team

We're looking for our next
brand experience manager!

Brand Experience Manager​

Location: Anywhere in North America - we all work remote!

Are you a social media rockstar, well versed in all the major platforms out there? Are you as creative as they come - able to visualize how a brand should look and feel in a digital experience? Are you able to measure your efforts to determine what's working and what's not... and then optimize? Are you able to take care of a client, ensuring they're impressed and satisfied with their social media efforts and agency experience? Are you a team player, eager to collaborate with others behind the scenes to get the best possible outcomes for your client? Are you a motivated self-starter, who thrives working with minimal supervision and appreciates a flexible work schedule?

 

Well, good. Because we are looking for a seasoned Brand Experience Manager to join our team to help meet the demands of our growing business!

This position will be great if you are:

  • A social media manager with proven results and over 2-5 years of experience under your belt

  • Seeking a job with work-life balance opportunities that won’t force you to work a 9-5 40hr work week

  • Have a side hustle you still want time for

  • Value the flexibility this job offers (work schedule has some weekly meetings but no set hours)

  • Able to work from home successfully

  • Love variety and are excited to work with a range of different clients/industries

Does this sound like you? Read on and apply!

We work with a myriad of different brands and industries ranging from e-commerce, outdoor adventure and apparel, food and wine, events, B2B technology and various professional services. We love the variety - it keeps us on our toes!

 

Here’s what you would be doing...

  • Manage client brands, executing across all social media channels (platforms, programs and campaigns).

  • Maintain a positive client relationship to ensure a long-lasting agency-client relationship.

  • Demonstrate ability to map out a comprehensive social media marketing plan.

  • Drive strategies that are proven by testing and metrics.

  • Develop relevant content topics to reach the company’s target customers.

  • Create, curate, and manage all published content (images, video and written).

  • Identify threats and opportunities in user-generated content surrounding the company. Report notable threats to appropriate management.

  • Develop and expand community and/or influencer outreach efforts.

  • Conduct or oversee design (ie: Facebook Timeline cover, profile pic, thumbnails, ads, landing pages, Twitter profile, Blog, etc.).

  • Design, create and manage promotions and social ad campaigns.

  • Analyze key metrics and tweak strategy as needed.

  • Analyze, review, and report on the effectiveness of social media efforts overall in an effort to maximize results.

  • Monitor trends in social media tools, applications, channels, design and strategy.

  • Implement ongoing education to remain highly effective.

  • Handle community management for clients.

  • Contribute to the progress of the business through special projects or “rocks”. (We run our business using the Entrepreneurial Operating System!)

You know you’re qualified if you...

  • Demonstrate creativity and documented immersion in social media. (Provide links to profiles you have managed as examples).

  • Experience sourcing and managing content development and publishing.

  • An exceptionally creative person with the ability to define a visual brand strategy, and execute by creating supporting content (graphic, video, written, etc.)

  • Exhibit the ability to jump from the creative side of marketing to the analytical side, able to demonstrate why their ideas are analytically sound.

  • Display in-depth knowledge and understanding of social media platforms, their respective participants (Facebook, Twitter, Instagram, YouTube, Pinterest, TikTok, etc.) and how each platform can be deployed in different scenarios.

  • Are comfortable and confident with social media paid advertising.

  • Practice superior time management.

  • Is a team player with the confidence to take the lead and guide other employees when necessary. (ie: content development, creation and editing of content, and online reputation management).

  • Make evident good technical understanding and can pick up new tools quickly.

  • Demonstrate winning Social Customer Service techniques such as empathy, patience, advocacy and conflict resolution.

  • Possess great ability to identify potential negative or crisis situations and apply conflict resolution principles to mitigate issues.

 

Experience in the following areas is an asset. Let us know what special skills you have!

  • Influencer Marketing

  • Photography

  • Graphic Design

  • Video Editing

  • SEO

  • Social Advertising

Pay & Hours:

  • $25-$35/hour based on proven abilities, experience and special skills.

  • Hours will fluctuate based on the client roster and clients' needs. This position will likely start at 15-20 hours per week and go up to 20-30 hours per week.

Clients will be assigned to BEM's based on experience, size, subject matter or relevant special skills. 
Client "pulse survey" feedback will be reviewed together in a one-on-one to find opportunities to improve.
This position is considered a freelance contractor, so the successful candidate will need to invoice Marr Media Group monthly for hours worked and will be paid in full monthly. As a contractor, you’ll be responsible to claim this as income and file taxes.

 

If this sounds like you, please email us with your cover letter (tell us why you're the right person for this role), attach your resume or better yet, LinkedIn profile (bonus points!). We will only review applications of those who follow our above instructions (we are looking for someone with great attention to detail).

Hot Tip: If you’re planning to apply, you should probably be familiar with our agency and what we’re all about. Check out the rest of our website and scope out our team, our Mission and our Values and see if they align with yours!

Job Types: Part-time, Internship

Salary: $25.00+ per hour

P.S. Candidates will also be given the opportunity to work with one of our partners for yet another internship in marketing! Double your experience and work with two businesses in the same summer! 

Marr Media Group is committed to diversity, equity and inclusion. We welcome all applicants regardless of race, gender, orientation, sexual identity, economic class, ability, disability, age, religious beliefs or disbeliefs, or status. We truly believe that different backgrounds and multiple perspectives are what make up a great team and we welcome you!