Natasha Chilcott

Hi, I'm Natasha

I'm the Director of Sales and Marketing at Marr Media Group. For over a decade I've helped DTC brands move beyond vanity metrics and build their socials into revenue channels.

The truth is, relying on organic reach alone is practically impossible these days. To actually move the needle, you need a proven process that shortens consumer decision-making and accelerates purchase intent.

Named Canada's #1 Social Media Agency

100s of brands scaled through social media

12+ years of turning content into sales growth

" The investment is worth it. The impact and the value that Marr brings... I would sign up again and again and again.”

Erin Leland, Director of Brand Marketing

Notch Equipment

James Harrison testimonial

Social-First Agency

Canada's #1 Social Media Agency

We were just named Canada's #1 Social Media Agency by Martech Outlook. To be honest, there are a dime a dozen agencies out there you can work with. What we do isn't revolutionary, but our process is.

Twelve years in, that is exactly what sets us apart and what this recognition reflects. We aren't here to just make your feed look pretty. We come in as a strategic growth partner to capture attention and turn it into sales.

Social media growth impact results showcase
These brands hired us for one reason: to transform their social channels into scalable revenue channels
Advanced Skin and Body Solutions (Med Spas)
Alibris
AMMD, LLC
Ava MD (Med Spas)
Carnivore Snax
Coast Canmore Hotel & Conference Centre
Dodo Ventures Sdn Bhd
Dr Doris Day MD (Med Spas)
Everki
Fernie Lodging (BW Fernie)
Foxy Box HQ Inc.
Humane World for Animals
Natura Health Products Inc.
notch
Oakville Skin and Dermatology
Pet Supplies Plus (planitretail, LLC)
Rescue Direct (VSG)
Sherrill Tree (VSG)
Silky
Something About Her Inc
Southern Breeze
Sterling Rope
Tea India
Township 7
Treestuff (VSG)
TruSkin
Western Securities Ltd.
xtrema
Yates (VSG)
zak! designs
Advanced Skin and Body Solutions (Med Spas)
Alibris
AMMD, LLC
Ava MD (Med Spas)
Carnivore Snax
Coast Canmore Hotel & Conference Centre
Dodo Ventures Sdn Bhd
Dr Doris Day MD (Med Spas)
Everki
Fernie Lodging (BW Fernie)
Foxy Box HQ Inc.
Humane World for Animals
Natura Health Products Inc.
notch
Oakville Skin and Dermatology
Pet Supplies Plus (planitretail, LLC)
Rescue Direct (VSG)
Sherrill Tree (VSG)
Silky
Something About Her Inc
Southern Breeze
Sterling Rope
Tea India
Township 7
Treestuff (VSG)
TruSkin
Western Securities Ltd.
xtrema
Yates (VSG)
zak! designs
Yates (VSG)
Western Securities Ltd.
Treestuff (VSG)
Tea India
Sterling Rope
Southern Breeze
Something About Her Inc
Sherrill Tree (VSG)
Rescue Direct (VSG)
Pet Supplies Plus (planitretail, LLC)
Oakville Skin and Dermatology
Natura Health Products Inc.
Humane World for Animals
Fernie Lodging (BW Fernie)
Coast Canmore Hotel & Conference Centre
Foxy Box HQ Inc.
Dr Doris Day MD (Med Spas)
Dodo Ventures Sdn Bhd
Carnivore Snax
Ava MD (Med Spas)
AMMD, LLC
Advanced Skin and Body Solutions (Med Spas)
xtrema
Everki
Alibris
TruSkin
Township 7
Silky
zak! designs
notch
Yates (VSG)
Western Securities Ltd.
Treestuff (VSG)
Tea India
Sterling Rope
Southern Breeze
Something About Her Inc
Sherrill Tree (VSG)
Rescue Direct (VSG)
Pet Supplies Plus (planitretail, LLC)
Oakville Skin and Dermatology
Natura Health Products Inc.
Humane World for Animals
Fernie Lodging (BW Fernie)
Coast Canmore Hotel & Conference Centre
Foxy Box HQ Inc.
Dr Doris Day MD (Med Spas)
Dodo Ventures Sdn Bhd
Carnivore Snax
Ava MD (Med Spas)
AMMD, LLC
Advanced Skin and Body Solutions (Med Spas)
xtrema
Everki
Alibris
TruSkin
Township 7
Silky
zak! designs
notch

Common Questions

1. Do I have to commit to a big package right away?

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Most brands we work with don't start on the full package and they don't need to. We start where it makes sense, earn your trust, you start seeing the impact and we grow from there together. Nobody is signing up for a year on day one.

2. How much of my team's time does this actually require?

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Less than you'd think. We work best with a single point of contact who can get back to us within two business days for approvals and feedback. Weekly communication and a 30 minute bi-weekly call is typically all we need. The more responsive you are, the better the results.

3. How is this different from hiring someone in-house?

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For the same monthly investment you'd pay one generalist, you're getting a full team: a strategist, creative director, content creators, a community manager and account leadership. We handle the hiring, the training and the turnover. You never have downtime. No gaps when someone goes on leave, no learning curves when someone quits. Just a full team working at full capacity, every day. We were named Canada's #1 Social Media Agency for a reason. What we do isn't revolutionary. How we do it is.

4. How quickly will we see results?

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We spend the first 30 days on strategy so we're not just posting and hoping something sticks. Most clients start seeing meaningful movement in the first 90 days. We track everything through a live dashboard you can access at any time so you're never guessing whether it's working.

5. We have a small marketing team. Can you still work with us?

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We work with large, mid-size and small marketing teams. And the honest thing is, most of the companies we work with don't have a dedicated social media team. They rely on their broader marketing team and that's usually why the efforts miss the mark. Social media is all we do. We have a dedicated team staying on top of the latest trends, algorithm changes and every native platform day in and day out. That's the difference.

Common Questions

FAQ 5: What should brands change in their content strategy?

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They should stop posting for presence and start testing for performance, focusing on hooks, angles, and formats that earn attention and convert into owned audiences like email.

FAQ 1: Are social media algorithms still the main driver of reach?

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No. Platforms are shifting control to users. People can now filter, prioritize, and reduce what they see, which means audience preference matters more than algorithmic distribution.

FAQ 3: How do Instagram, TikTok, and Threads let users control what they see?

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Instagram lets users edit recommendation topics, TikTok offers topic controls and keyword filters, and Threads allows temporary preference signals that reshape feeds.

FAQ 2: What does user-controlled feeds mean for brands?

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It means visibility is no longer guaranteed by posting consistently. If your content is not engaging, users can quietly remove it from their feed without unfollowing.

FAQ 4: Why is follower count becoming less important?

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Because users can stay following a brand but stop seeing its content. Reach now depends on relevance and engagement, not just audience size.

Brands come to us with an audience, but no system to monetize it

The

Power is in

the Strategy

Without that system, attention gets scattered and revenue gets left in their social channels.

We fix that by connecting organic, paid, creators and email into one system built to convert. The revenue is already in your channels. We help you capture it.

Check out our case studies to see it in action.

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Illustrate Hope by Zak Designs

Social-first storytelling that turns communities into catalysts for awareness, engagement, and change

See Case Study

01

08

Carnivore Snax

Social Media with a Bite.

See Case Study

01

08

Zak! Designs

When an Oops Turns Into a Smile.

See Case Study

01

08

Notch

Climbing to the Top with Engaging Content.

See Case Study

01

08

Sterling

Climbing Social for Sterling Rope.

See Case Study

01

08

Gear Envie

Taking Instagram to New Heights.

See Case Study

01

08

Seybert's

How an Industry-Leading ECommerce Brand used Social to Skyrocket their Growth.

See Case Study

01

08

Rescue Direct

A Social Media Hero Mission.

See Case Study

Live

We join your team one week prior to your event date

What you will get:

  • On-site live event social media coverage

Promote

We join your team three months prior to your event date.

What you will get:

  • Event social media strategy
  • Pre-event social media (3 months)
  • On-site live event social media coverage
  • Post-event social media/follow-up
  • Analytics

How We Can Help

  • Organic Social Management: We grow your audience, manage your community, and drive engagement.
  • Paid Social Advertising: We scale what works across Meta, TikTok, and YouTube.
  • Influencer & UGC Marketing: We source creators and turn their content into results.
  • Email Marketing: We nurture your list and turn subscribers into buyers.
  • Performance Reporting: You see clear data and get actionable strategy.